Aging & Disability for Professionals - Serving Massachusetts Older Adults and People with Disabilities

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Author : Bobby Bigby

WellSky Technical Notification – Brief Service Interruption 8-20-2026

Hello  – We were just informed of upcoming scheduled infrastructure maintenance this evening briefly impacting all WellSky applications. Note that the system will not be offline for the entire 2 hrs, see below for more detail. Technical Notification: Scheduled Infrastructure Maintenance – Thursday, August 20, 2026   Please accept this notification regarding scheduled security infrastructure maintenance. As part of our […]

WellSky: Updated IP Whitelist

Action Required: Update WellSky IP Whitelist Before April 4, 2026 As part of an upcoming WellSky network upgrade, some clients may need to update their firewall or IP whitelisting rules to ensure uninterrupted access to the WellSky Aging & Disability solution. This action is only required if your organization restricts outbound or inbound network traffic […]

Critical Incident Reporting

CIR System Agency User Guide: Download Critical Incident Reporting System – Agency User Guide – v.1.2 3-21-23 CIR – Training Webinar Presentation (1/11 & 11/13/22): Download Critical Incident Reporting Training Webinar 1-13-22 CIR – Agency User Request Form – 1-13-22:  Use for all user requests (new/edit/deactivations) Download CIR – Agency URF – Blank CIR – […]

Falls Protocol

Falls and fall-related injuries are a geriatric syndrome and a major threat to the independence and well-being of older adults. Falls are the leading cause of both fatal and nonfatal injuries in people over age 65, and are responsible for significant disability, hospitalization, loss of independence, and reduced quality of life. This Program Instruction (PI) […]

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